Has this happened to you?                           

• You know the information is there, but you just can’t find it.
• You have done this in the past, but it’s been a while and you don’t quite remember how, so you have to redo the work.
• You can’t find any experts in the company any more. There has been a "brain drain" resulting from a push to have a ‘lean’ organization.
• Bob is on vacation in the Alaskan wilderness and nobody knows how to finish that crucial contract he was working on.
• Your information search was "successful." Now, which one of the 187 items you found is really relevant?
• Your production team used an old procedure and a large batch of the product is out of spec (luckily nobody got injured).
• You want to have ALL the documents related to your project in one place, under control and accessible, but you can only find part of them.